Makeup/hair stylist was a no show on wedding day! How to warn others about him and get compensated for stress!

San Jose,CA Make-up/Hair Stylist was suppose to arrive at my house at 5 AM. At 7 AM, I received a phone call from his co-worker (at salon) who said the guy got sick and could not show up. Co-worker told me to go to the salon. I drove there and hair and make-up was done for me. I drove back home arrived at 9:15 AM when my ceremony starts at 9 AM. Deposit to the original guy was $100. I told him I'd settle the payment AFTER my wedding. I plan on contacting the BBB b/c guy owns a hair/nail salon. What other things can I do to worn customers about this person. Upsetting b/c this no show was due to the fact that he went to a fashion/cultural show at a night club the night before my wedding day. Disappointing b/c he was a referral from a co-worker!Makeup/hair stylist was a no show on wedding day! How to warn others about him and get compensated for stress!
First of all, did you sign a contract with this guy? Whenever you're getting married, you should always get a contract for everything. When you sign a contract, it gives them extra incentive to insure that they'll fulfill their contract. Also, if you have a contract, you can take him to small claims court for three times the original contract agreement amount.





However, I'm not sure if you had a contract or not. The original deposit was $100? What was the total negotiated price supposed to be? You didn't give much information. I would find out how much it would have cost in the salon for the services, and use that as a bargaining point. Refuse to pay more than that. Also make it clear to him that he basically ruined your wedding (okay, maybe he didn't, but be a little dramatic). He made you late for the ceremony, the reception had to be pushed back, your guests had to wait, the food had to be held for you guys, etc.





You're right in contacting the BBB to file a complaint. Other than that, if you have a contract, file a civil suit to get 3x of what you contracted for back. If not, there isn't much else you can do. Google his salon and his name, and there are a lot of online forums to post reviews. You can often do this on yellow/white pages, etc. Just put it out there that this guy is unprofessional. He'll get a lot less clients.Makeup/hair stylist was a no show on wedding day! How to warn others about him and get compensated for stress!
the only thin you can do is contact the BBB and spread to friends through word of mouth. there really isnt a way to be compensated for stress. the most you would get is your deposit back. he really doesnt owe you anything else. yes it sucks and yes it was a pain in the but, but its done and over. get your deposit back and dont go there again.
Id say if there is a website or something that you can post comments or concerns on about this salon i would stress that they are not very good with back up plans incase a stylist cant show, and that it was very stressful.


And i would definetly complain to the BBB.


Another place to post would maybe be theknot.com just post a vendor review in your profile.
Other than the BBB, you can post this info on your city's local Knot message board. (Visit the ';Talk'; section at www.theknot.com).





Since it's not a health issue, I don't know if your state's cosmetology board could help, but it wouldn't hurt to contact them for advice.
Your coworker probably didn't know. How unprofessional and inexcusable. Get your deposit back and complain to the BBB. Post on www.theknot.com and www.theweddingchannel.com. Basically post on all wedding sites that allow it.
Sounds like he was hung over not sick and caused you some undue stress! I would contact the BBB because that's not fair!
First off, I'd suggest sitting down with the no-show stylist and calmly getting his side of the story and find out what he is expecting of you as far as payment. Then, go home, go over your contract/agreement, and decide what it is that you want to do and can do.





Your recourse is all dependent on what it is you agreed to. Did you have a contract with the stylist? Is there a clause in the contract that he could substitute a stylist in his absence (for whatever reason)? Is there a ';hair/makeup to be completed by'; time in your agreement? Is the time of your ceremony in the contract?





The answers to all these questions will determine what it is you can/should do next.
Contact Consumer Affairs in your City of San Jose. BBB is not as good as Consumer Affairs. Make a complaint to Consumer Affairs and request the $100 back for compensation for stress and disappointment on your wedding day. Also indicate that he is unreliable and did not show up for your appointment. You can also sue him in Small Claims Court. You go down to the court, take out a summons for the amount you want and he has to answer it. Probably when he receives summons, he will settle with you without appearing in court.